Everyone has to have rules. So here are ours.

Invoices are sent once install is completed successfully.

These can be paid by Check or Credit Card. Electronic Draft and ACH Drafts are available.

We also accept over-the-phone payments during business hours. 

Online Payment portal and web support are available online at www.zuluinternet.com. 

TERMS AND CONDITIONS

IMPORTANT NOTE – Zulu Internet, Inc. has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING OR PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to a violation of the terms outlined below. 

Professional Courtesy:

Our staff is here to work and to assist customers to the best of their ability. Foul language and an unprofessional manner of dealing with issues will not be tolerated on either side. Please report any unprofessional actions to management as soon as possible if they arise. If a customer is found to violate this their accounts may be suspended or terminated effective immediately and no refunds or credits will be given.

Zulu Internet, Inc. values the quality of its network. Therefore, has strict guidelines are in place regarding signal strength, quality, types of installs allowed. Zulu will reserve the right to deny service if it deems the before-mentioned unacceptable.

Eligibility:

This offer is limited to customers who

1. reside in the continental United States
2. can provide a major credit card or current/active checking account number issued to the customer who signs this Agreement and be able to provide recurring subscription payments through Credit Card or Bank Draft
3. provide a Social Security Number or equivalent issued to the customer who signs this Agreement, and
4. receive credit approval. This offer may not be combined with any other offer, Zulu Internet, Inc. will determine eligibility for participation in its sole judgment.

Monthly Fees and Payments:

Monthly payments can be set up as an automatically recurring monthly subscription, through Credit Card or Bank Draft to be deposited to the Zulu Internet, Inc. account(s) or service payments may be prepaid if the customer desires. Monthly Statements will be emailed by default. If you would like mailed invoices please let us know. Mailed statements will accrue a $3.00 per fee per occurrence. If you wish to change your invoicing method please submit a request at billing@myzulu.co  so that we can have it attached to your account for verification. Emailed invoices or statements are available at no charge. A web portal is also available at www.zuluinternet.com where self-payments may be made free of charge. If you are unable to make a portal login please let us know and we will be more than happy to assist you in setting it up. You may also request log-on information at (877) 903-2777 or email billing@myzulu.co (please reference your name and address in the email).

Terms:

If your account is placed on hold a holding fee may apply until the equipment is returned and the account is fully closed. By accepting the install you are giving verbal authorization that you agree to these terms and give your full consent to the terms listed below. 1st payment will be billed after services have been successfully installed. Service(s) will be billed monthly unless and until your account has been closed and equipment returned. Payments are nonrefundable and there are no refunds or credits for partially used subscription periods. Zulu Internet, Inc. retains ownership of all Radio equipment, Cables, Connectivity. Customer retains ownership of all installation equipment including but not limited to mounting hardware, poles, towers, etc. unless not paid in full.

Non-Standard Installation:

In the event, the customer requests or requires a Non-Standard Installation or the customer owns and maintains a communications tower or other structure suitable for, and has requested Zulu Internet, Inc. (Zulu) to mount its equipment on to deliver Service to Buyer. The installation is not a Zulu Standard Installation. Zulu agrees to mount on the Customer provided structure with the following acknowledgments and understandings by the Customer

• Buyer agrees to the following:

• Maintain tower/structure and area immediately surrounding it to maximize Service deliverability
• Provide appropriate grounding of the structure
• Not mount any additional communications equipment on the structure within ten vertical feet of the Equipment or its broadcast direction
• Accept sole responsibility for protecting all Equipment, including cables, on the structure
• Accept sole responsibility for trenching and burying cables in conduit if service is installed on a separate structure than where service is provided. Zulu is not responsible for damages or repairs to exposed cables if the Buyer chooses not to have them buried.
• Not hold Zulu responsible for service delays or costs incurred not caused by Zulu and understand delays may occur due to the non-standard installation
• Provide Zulu with unimpeded access to its Equipment, upon request, without undue delay
• Not modify, adjust, relocate, or remove Equipment
• Acknowledge Zulu does not currently nor have any plans to direct employees to climb towers deemed unsafe.
• Accept Zulu's determination of ‘best method’ to safely and reasonable service, relocate, adjust or remove Equipment, e.g. ladder, ‘bucket’ truck, personnel lift, etc. Which may result in charges to Buyer
• In the event of a service call, including de-installation, requires access to the radio mount assembly and or cables connected to it, Buyer is responsible for all costs associated directly and indirectly with Zulus’ truck and lift equipment charges; and understands all associated scheduling is determined, in part, by Zulus’ ability to obtain access to an appropriate truck or lift equipment
• Not hold Zulu responsible for damages, direct or indirect, caused by equipment utilized to install, service, or de-install Equipment to Buyer’s structures, property, and equipment
• Pay Zulu at its then-current hourly rate, minimum of one hour, plus expenses, to remove all equipment upon Buyer’s cancellation of Services when in compliance of the agreement upon receipt of invoice
• Release Zulu from any liability associated with the construction, use, or ownership of the Buyer’s tower/structure or other Customer-provided equipment
• Not hold Zulu responsible and release it of all liability to maintain service to the Buyer if future obstructions of any kind impede or prevent service delivery, which may result in early termination and equipment de-installation fees to Buyer
• Acknowledges and agrees this includes any equipment that is not provided by Zulu in the Standard Install kit, including but not limited to tripods, poles, and towers.

Cancellation:

Customers must give a 30 day written notice in advance of the desired termination date. This request can be emailed to support@myzulu.co (please reference your name and address in the email so that we may attach it to the correct account.) 

• Billing will continue until such notice is received. If Service is terminated for any reason (except death or military orders). 
• It is the Customer’s responsibility to return the equipment to Zulu Internet, Inc. within fourteen (14) days of termination. At the Customers' request, Zulu Internet, Inc. will remove equipment from the customer’s premise for a fee of one hundred ($100.00) U.S. Dollars or the cost to remove equipment, whichever is greater. Failure to return equipment within the fourteen (14) days of termination will result in repossession and an automatic retrieval fee. If the customer refuses to surrender the equipment they will be billed at the full MSRP price of the equipment.

Repossession:

Failure to pay the complete agreed-upon amount for the service will result in the surrender of the equipment and deinstall fees will be assessed. By signing this document you agree that failure to do so will result in repossession of the equipment in question. Additional charges may be assessed depending on the situation. You agree to give full legal authorization to Zulu Internet, Inc. or its representatives to remove and repossess the equipment in question without any legal interference. This includes but is not limited to Customer CPE (Client Radios or subscriber modules), power source(s), router(s), cable(s), wiring, pole(s), or tower(s) that have not been fully paid for in the agreed-upon time frame.

Fraudulent Activity:

• You may not use the Service to make fraudulent offers to sell or buy products, items, or services or to advance any type of financial scam such as “pyramid schemes”, “Ponzi schemes”, or “chain letters.” You may not use techniques to hide or obscure the source of any e-mail or other communication. You may not use the Service to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity, or create a false identity to mislead others. Without limiting the foregoing, you may not use invalid or forged headers, invalid or non-existent domain names, or other means of deceptive addressing.
• Unsolicited Email (Spam): Unsolicited commercial advertisements (spam) are not allowed in e-mail, and will likely result in account cancellation. Zulu Internet, Inc. takes a zero-tolerance approach to spam originating from our servers or for spam advertising of domains hosted on our servers.
• You may not use the Service to transmit or facilitate any unsolicited or unauthorized advertising, telemarketing, promotional materials, “junk mail”, unsolicited bulk email, unsolicited duplicative e-mail, unsolicited commercial e-mail, fax broadcasting, or fax blasting (collectively, “Spam”). Violation of the CAN-SPAM Act of 2003, or any other applicable laws regulating e-mail services, constitutes a violation of this Agreement. Zulu considers any unsolicited commercial mail to be Spam, regardless of the amount of mail sent, unless the recipient has specifically requested the information. An email may be “unsolicited” for purposes of this Agreement if (1) the recipient's email addresses were not obtained through a personal or customer relationship between recipient and sender, (2) recipients did not affirmatively consent to receive communications from the sender, or (3) recipients have opted out of receiving communications from the sender when allowed to do so.

Network Security:

Customers may not use the Zulu Internet, Inc. network in an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, probing the security of other networks in search of weakness, or violation of any other organization’s security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. You may not use the Service to upload files or transmit any material that contains viruses, worms, Trojan Horses time bombs, cancel-bots, corrupted files, or other code that manifests contaminating or destructive properties. To protect our customers, Zulu monitors Internet ports that are considered to be security risks as determined by Zulu Internet, Inc. in its sole discretion.

Acceptable Usage:

Standard Internet access services provided by Zulu Internet, Inc. are designed for the “casual” home user. Sharing services with additional users outside of the agreed-upon dwelling may result in immediate cancellation of services. Extreme heavy usage, as determined by Zulu Internet, Inc., may result in service interruption, additional charges, and/or service termination.

Extreme usage includes, but is not limited to: running any kind of file server or website on the Zulu Internet, Inc. network, using any kind of Peer to Peer software including LimeWire, Morpheus, Kazaa, BitTorrent, Gnutella, etc., providing any kind of game server(s) for others to play via the internet, providing any type of eMail/Fax services for anything other than personal use, any other activities deemed as extreme usage as determined by and at the sole discretion of Zulu Internet, Inc.

Zulu will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability. You are solely responsible for any security breaches affecting servers or accounts under your control. If your server or website is responsible for or involved in an attack on or unauthorized access into another server or system, Zulu will shut it down immediately. You will pay any charges resulting from the cost to correct security breaches affecting Zulu or any of its customers.

Demarcation:

Installation of the Service and all required equipment will be per the Seller’s current Installation Standards document unless otherwise provided in writing by the Seller. The POE is the point of demarcation between the Seller's and Buyer's responsibility unless the customer has Zulu Router Replacement (ZRP).

Zulu Assurance Program (ZAP):

ZAP programs do not cover neglect, damage due to uncleanliness (rodent or insect infestation), damage by household animals, or acts of God. Tampering with equipment will result in voiding the ZAP policy and will result in additional service fees to repair equipment. Poles, towers, and mounting equipment are not covered under the ZAP plans.

Service Calls:

If you request a service call to your Service location and Zulu Internet determines that the problem is your responsibility, you authorize Zulu Internet to charge your Card or bank account or require you to otherwise pay for the cost of the service call. If the Customer is not at home when the technician arrives for a scheduled appointment a service call fee will apply for every occurrence unless prior 12-hour notice is given. Notices of unavailability can also be emailed to support@myzulu.co (please reference your name and address in the email). Zulu Internet, Inc. retains the right to cancel/modify service calls dates and times due to unforeseen circumstances. Service calls are scheduled on an as-received basis. Failure to notify Zulu Internet, Inc. in a timely matter of affected service does not constitute an emergency. Service call charges are dependent on the type of equipment installation. Non-Standard installation service calls may acquire additional fees.

Safety:

Zulu employees and subcontractors care about safety, therefore, we will not maintenance or authorize maintenance of anything that could be potentially hazardous or deemed unsafe. Including but not limited to unsanitary conditions, unstable fixtures (including poles and towers, safety regulations must be enforced.), unsecured pets, equipment that has been tampered with, etc.

Billing Disputes:

The customer must notify Zulu Internet, Inc. in writing of billing errors disputes, or requests for credit within thirty (30) days after the Customer receives the bill for which correction of an error or credit is sought. This can also be done by responding to the email with the invoice in question or sending an email to billing@myzulu.co (please reference your name and address in the email as well as the dates in question). The date of the dispute shall be the date Zulu Internet, Inc. receives sufficient documentation to enable Zulu Internet, Inc. to investigate the dispute. The date of the resolution is the date Zulu Internet, Inc. completes its investigation and notifies the Customer of the disposition of the dispute.

Late fee/ Reconnect fee:

On the 4th day after the invoice is due, there will be an automatic charge of $10 to your account. On the 10th day after the invoice, due date services are auto suspended. All internet activity will be redirected to a payment portal until payment is received. 

Availability of Service/Variation of Performance/Maintenance Outages:

You acknowledge that Service, may not be available in all areas, and even within coverage areas service availability, quality, signal strength, and network speeds may vary, be lower than advertised or be insufficient for use of the Service. You agree to provide Zulu Internet, Inc with the correct address of your primary place of use, which will be used to determine whether adequate coverage is available. You further agree to promptly notify Zulu Internet, Inc of any changes in the primary Service address. To provide the best possible service to its customers, Zulu Internet, Inc must perform maintenance on its network. In some cases, this may require Zulu Internet, Inc to conduct either a planned or unplanned interruption of the Service. Zulu Internet, Inc will use commercially reasonable efforts to schedule maintenance outages to minimize the impact on its customers, but cannot guarantee that your Service will not be interrupted, and cannot always give advance notice of such outages. You acknowledge and agree that Zulu Internet, Inc shall not be responsible for any losses or damages suffered by you as a result of any Service interruptions due to maintenance outages.

Network Management:

You acknowledge that performance and bandwidth available to each computer or device connected to the network may vary for reasons including, but not limited to:

• The number of users, computers, or devices connected to the network.
• The amount of data being transferred over the network.
• Available bandwidth. 

You also agree that Zulu Internet, Inc. reserves the right to engage in reasonable network management to protect the overall network, including detecting malicious traffic patterns and preventing the distribution of viruses or other malicious code, and through techniques such as limiting the aggregate bandwidth available to bandwidth intensive users during periods of congestion. While the determination of what constitutes excessive use depends on the specific state of the network at any given time, excessive use will be determined by resource consumption and not by the use of any particular application.

Zulu equipment requires a minimum signal strength and modulation to optimize the strength of our network. Zulu Internet is a fixed wireless provider that utilizes a line of sight to provide services. Over time with tree growth and other factors may cause signal strength to weaken. There are minimum requirements that Zulu utilizes for different packages. The package speed options may change over time. Equipment may need to be adjusted or raised to a higher level to continue service and will be done so at the customer's expense. Failure to do so will void the contract and end up in termination of service. Equipment will be removed at Zulu’s expense and there will be no termination fees charged. In the event, the customer wants to reestablish service a new contract will be signed and a new install fee will apply.

Refer a Friend Promotion:

Zulu Internet, Inc. must be notified at the time of established service of the referral for the Refer a Friend discount program. The discount is a $5 per month credit on both the referrer and referee sides for a limit of 10 months per occurrence. There is a limit of 10 referrals at any consecutive time. All customers must be in good standing with accounts being current. There is no cash value on this credit.

Credits:

• No credit or adjustment will be made for interruptions or degradation of the Service except as provided for in this Section. In the event of an interruption of the Service that continues for twenty-four (24) hours or more, a credit allowance can be made for an amount not to exceed the prorated monthly charges for your Service during the affected period provided that you request the credit in writing within thirty (30) days of the commencement of the interruption or degradation. 
• Credits will not be given for suspended service due to non-payment/delinquent payment.
• If you experience an outage please let us know as soon as possible either via phone if during business hours or support@myzulu.co (please reference your name and address in the email). The foregoing credit will be your sole and exclusive remedy for any interruption or degradation of the Service. 
• Outages or issues due to Customer equipment failure is not a Zulu Internet, Inc. liability, and a credit will not be given. Failure to report outages/service issues promptly to Zulu Internet, Inc. does not warranty a customer credit. 

Zulu Internet Inc., utilizes professional contract installers who are bonded and insured. Zulu Internet, Inc. is not held liable for any work done by its subcontractors, current or previous. As a result, Zulu is not liable for any damages to property. If equipment is in jeopardy of damaging property Zulu Internet, Inc. must be notified immediately. Zulu Internet, Inc. will not maintain any self-installed equipment, tampered with, or in any way alter from the original installation. Zulu Internet, Inc. is not liable for any customer-owned equipment or third-party equipment issues that may cause an interruption or poor quality of service, including but not limited to: Routers, Customer-owned computers, smart devices, streaming devices.

Enforcement:

The customer’s failure to observe the guidelines associated with this Agreement may result in Zulu Internet, Inc. taking actions that may range from a warning to a suspension or termination of Service. When feasible, upon observation of a violation of this Agreement, Zulu Internet, Inc. may attempt to contact you by email at the e-mail address on file or otherwise to notify you of the violation. Zulu Internet, Inc. representatives also are available to work with you to explain the parameters of this Agreement and to help you avoid an Agreement violation. Zulu Internet, Inc. reserves the right, however, to act immediately and without notice to restrict, suspend or terminate Service, if it reasonably determines that your conduct may: (1) expose Zulu Internet, Inc. to sanctions, prosecution, civil action, or other liability; (2) cause harm to or interfere with the integrity or normal operations of Zulu Internet, Inc.’ network or networks with which Zulu Internet, Inc. is interconnected; (3) interfere with another Zulu Internet, Inc. customer’s use of the Service; (4) violate any applicable law, rule or regulation; or (5) otherwise present an imminent risk of harm to Zulu Internet, Inc. or its customers. In the event of termination of your Service, all applicable termination charges will apply. Except as expressly provided herein, the rights and remedies of Zulu Internet, Inc. are cumulative and not exclusive of any rights or remedies that Zulu Internet, Inc. may otherwise have at law or in equity. Waiver of any violation of this Agreement by Zulu Internet, Inc. shall not act as a waiver of any subsequent violation, nor shall it be deemed to be a waiver of the underlying obligation or term. No failure or delay by Zulu Internet, Inc. in exercising any right or remedy hereunder will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. Zulu Internet, Inc. has the right but not the obligation to monitor or restrict any uses of the Service that Zulu Internet, Inc. reasonably believes in its sole discretion violates this Agreement, any part of the Terms of Service, or applicable law. You are solely responsible for all content that you transmit or receive utilizing the Service, and are responsible for the abuse of your account by others.

Reporting Violations:

Zulu Internet, Inc requests that any person who becomes aware of a violation of this Agreement report the information to Zulu Internet, Inc at www.zuluinternet.com, 2820 NW Loop 286 Paris, Texas 75460, or (877) 903-2777 or support@myzulu.co. If available, please provide the IP address used to commit the alleged violation and the date and time of the alleged violation. Zulu Internet, Inc may take any appropriate action as it reasonably deems fit in its sole discretion, including, but not limited to, one or more of the following actions in response to a report: issue a warning; suspend the subscriber’s account; terminate the subscriber’s account; bill the subscriber for administrative costs and/or reactivation charges; bring appropriate legal action to enjoin violations and/or to collect damages, if any, caused by violations; or take no action. Notices and Procedure for Making Claims of Copyright Infringement. According to Title 17, United States Code, Section 512(c)(2) (as amended), notifications of claimed copyright infringement should be sent to Zulu Internet, Inc at www.zuluinternet.com, 2820 NW Loop 286 Paris, Texas 75460, or (877) 903-2777, Attn: Copyright Infringements. Note that inquiries relevant to the following procedure only will receive a response. Revisions; Reservation of Rights. Zulu Internet, Inc reserves all rights including the right to revise, amend, or modify this Agreement or any other Zulu Internet, Inc policy at any time, by sending you an email notification to the email address associated with your account, or by announcing any amendments or modifications in the “Service Announcements” section of Zulu Internet, Inc website: www.zuluinternet.com. Such amendments or modifications will become effective on the date we send them to you by email or announce them on our website, whichever is earlier; afterward, your continued use of the Service or Equipment will constitute your acceptance of any such amendments or modifications. However, if you do not wish to continue Service after a change that is materially disadvantageous to you, you may terminate this Agreement by providing written notice to Zulu Internet, Inc within twenty (20) days of the effective date of the modification.

Tampering with the Equipment:

You must not use with the Service any Equipment that has an altered electronic serial number or equipment identifier or any Equipment that has undergone a factory reset without the express written permission from Zulu Internet, Inc. In addition, you may not use with the Service any serviced, altered, modified, stolen or tampered Equipment, or permit any other person (unless authorized in advance by Zulu Internet, Inc in writing) to do so. You agree not to make any modifications or alterations to Equipment without Zulu Internet, Inc prior written approval. Physical tampering of equipment by customers will not be covered and will result in a service call fee as well as the cost of replacement/repair/adjustments of affected equipment. The customer acknowledges that no one is authorized to move or relocate the Service other than the Seller. Buyers can schedule this service by contacting Zulu Internet, Inc. Zulu Internet, Inc. will charge the then-current rates for moves or re-locations.

Theft of the Service or Rented Equipment.

You must notify Zulu Internet, Inc immediately, in writing, email at support@myzulu.co or by calling Zulu Internet, Inc Customer Service, if any rented Equipment is lost or stolen or if you become aware at any time that the Service is being stolen or fraudulently used.

Termination/Discontinuance of Service.

Zulu Internet, Inc may suspend or discontinue providing the Service generally, or terminate your Service, either in whole or in part, at any time in its sole discretion. If Zulu Internet, Inc discontinues providing the Service generally or terminates your Service for a reason other than your breach of this Agreement, you will be responsible for charges accrued through the date of termination. Customers may be subject to additional fees, including disconnect, termination fees, etc. and Zulu Internet, Inc. may also exercise other rights and remedies available under law.

Disclaimer of Representations and Warranties.

The only warranties being made by Zulu internet, Inc. Concerning the service and equipment are the express limited warranties outlined in this agreement. The Zulu internet, Inc. Parties (as defined below) disclaim any other representations and warranties of any kind, express, implied, or statutory, including but not limited to any warranties of merchantability, fitness for a particular purpose or use, availability, non-interference with your enjoyment of the service or equipment, or non-infringement. Any statements made in any packaging, manuals, or other documents not expressly incorporated herein, or by any Zulu internet, Inc. Employees or representatives, are provided for informational purposes only and not as representations or warranties of any kind by any Zulu internet, Inc. Parties. Zulu internet, Inc. Do not authorize anyone to make a warranty of any kind on Zulu internet, Inc.’s behalf and you should not rely on any such statement. You assume all responsibility and risk for use of the service and the equipment. This section will survive the termination or expiration of this agreement for any reason. Some states do not allow the disclaimer of implied warranties, so the exclusions in this section may not apply to you in whole or in part.

Limitation of Liability.

(A) in no event shall any of the Zulu internet, Inc. Parties be liable or obligated in connection this agreement, under any theory, whether, in contract, tort, negligence, privacy, security, strict or product liability, breach of warranty, or other legal or equitable theory:(I) for any amounts over the aggregate of the fees paid to Zulu internet, Inc. For the applicable service or equipment hereunder during the three (3) month period immediately preceding the occurrence giving rise to liability; (ii) for any cost of procurement of substitute goods, technology, service, products, or rights; (iii) for any loss or corruption of data, delayed, degraded or interrupted use of the service or access to the internet, inability to make or complete calls using the internet phone service, or damage to any hardware, software, or the service location; (iv) for any indirect, special, incidental, punitive or consequential damages and/or lost profits; (v) for any lack or breaches of security of the service or in the storage or integrity of your data or any user’s data; or (vi) for any damages arising from any delay or failure in performance due to events or causes outside Zulu internet, Inc.’ reasonable control. (b) the exclusions and limitations in this section shall apply whether or not Zulu internet, Inc. was informed of the likelihood of any particular type of damages, and even if any remedy fails of its essential purpose. If you are dissatisfied with the service or equipment or if you have any other dispute with Zulu internet, Inc., or claim against Zulu internet, Inc., then your sole and exclusive remedy is to discontinue using the service and any liability will be limited to the recovery of your direct damages, limited to the amount and by the exclusions outlined in this section. The limitations and exclusions in this section will survive the termination or expiration of this agreement. Some states do not allow the exclusion or limitation of incidental or consequential damages, or other modifications of or limitations to certain remedies, so the above exclusion or limitation may not apply to you, in whole or in part.

Complaint Resolution/Notices:

All complaints must be sent to Zulu Internet, Inc Customer Service at the address set forth at www.zuluinternet.com or by calling (877) 903-2777. Zulu Internet, Inc may require you to describe the complaint in writing. Written notices to you from Zulu Internet, Inc will be deemed given: (I) when sent to the email address specified on your Order Confirmation, or such other email address you specify in writing, with at least thirty days prior notice, (ii) three (3) days following the date deposited in the U.S. Mail addressed to your last known address as kept in Zulu Internet, Inc’s files, or (iii) the date of delivery or rejection when sent by a nationally recognized courier. You are responsible for notifying Zulu Internet, Inc of any changes in your email and/or mailing address. Written notice to Zulu Internet, Inc will be effective when directed to Zulu Internet, Inc Customer Service Department and received at the address set forth at www.zuluinternet.com. Except as provided in this Agreement, notices must be in writing to be effective. You also agree that all correspondence and notice sent to you by Zulu Internet, Inc, including account statements, account status, payment, and billing information, and changes to terms of service, will be sent by Zulu Internet, Inc electronically to the last email address provided by you. You will defend, indemnify, and hold harmless Zulu Internet, Inc and its affiliates, the agents and suppliers of each, and any of their directors, officers, employees, agents, and shareholders, and any other service provider or supplier (collectively, the “Zulu Internet, Inc Parties”) against any claims, losses, damages, and liabilities arising from or in connection with the use or misuse of the Service or Equipment by you or by any person you allow to use the Service or Equipment, or any breach of this Agreement by you or associated with Zulu Internet, Inc installation of Equipment, including, but not limited to, claims by any owner of the Service location. You also agree to reimburse the Zulu Internet, Inc Parties and pay each Zulu Internet, Inc Party’s reasonable attorneys’ fees and costs related to defending such claims and related to enforcing this Agreement, including any such fees incurred in connection with any appeal. This section will survive termination or expiration of this Agreement for any reason.

Assignment and Successors in Interest:

All of the provisions of this Agreement will be binding upon, inure to the benefit of, and be enforceable against your respective successors and permitted assigns. Except as specifically stated herein, you may not assign this Agreement or any of your rights, interests, or obligations without the prior written consent of Zulu Internet, Inc. Any such assignment without consent will be void. The Company may assign this Agreement, in whole or in part, without your consent.

Entire Agreement/Severability:

This Agreement consists of these terms and conditions, the Order Confirmation, and your Service Plan (each as they may be amended from time to time) and represents the entire agreement and understanding of you and Zulu Internet, Inc regarding the subject matter of this Agreement and supersedes all other representations, whether electronic written or verbal, regarding the subject matter herein. In the event this Agreement is inconsistent with any document incorporated herein by reference or any other agreement between you and Zulu Internet, Inc, this Agreement will control, unless Zulu Internet, Inc has expressly stated or agreed otherwise. If a court of competent jurisdiction determines, in a final non-appealable judgment, that any provision of this Agreement is invalid, illegal, or otherwise unenforceable, such provision will be deleted and the remainder of this Agreement will remain in full force and effect and shall be enforced as nearly as possible per the stated intention of the parties.

Published January 26,2015
Last Updated on February 7, 2018
Updates Include: Renaming of Protection Plans