We are a Wireless Internet Service Provider (WISP). Meaning we use a line of sight to connect our customers to the internet. Zulu's signal only has to travel 5 miles to a tower. (One of our many safeguard rules!) 

With satellite internet, the signal has to travel over 22,000 miles. That is a super long way! Not only is it far, but you have to go through clouds and other atmospherical obstructions. This can create "high latency." High latency can be an issue and will most likely cause buffering and speed problems.

We will provide you with a router when we install your service.

It is included in your set-up fee and is yours to keep.

Install Fees vary depending on what is required to get our customers a clear line of sight. No worries, we can break install fees up into payments to help fit them into your budget.

We offer a "Refer a Friend" program. For every person you refer, not only do you get a discount on your monthly bill, but they do as well.

Unlike some of our competitors, we want to make sure you speak to someone knowledgeable about our network and equipment.

We believe your time is precious, and we don't want you to waste it only to be more frustrated when the call ends.

So we take a hands-on approach. We have technical support on-call from 8 am - 8 pm Monday through Friday (except on holidays). 

Even though we are not physically in the office, we can monitor customer issues remotely. You can send us a ticket by emailing us at support@myzulu.co. It's pretty neat!

Please make sure before submitting a ticket to check your email for outage and billing information. We are all human, and sometimes emails can be overlooked. 

If we have a network outage, we will send out emails to alert our customers and provide ETA on repairs, if available.

There are several ways to pay your bill. 

We accept Credit, Debit, Cash, Check, and ACH (Electronic Check).

You don't have to stress remembering to make a payment every month because we have auto-draft options.

If you prefer a more hands-on approach to your bills and don't want to mail anything in, give us a call Monday - Friday 8 am - 5 pm. We can take care of it for you over the phone.

If you do wish to mail a payment you can send it to us at :

Zulu Internet

PO Box 369

Paris, TX 75461